The second-hand marketplace Users Express Anger About Size Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Response
Countless users and merchants have taken to social media stating that platform listings now display an altered size classification than originally posted due to the recalibration.
Vinted explained the new system was more in line with similar services.
The platform has recommended to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Size Classification Changes
Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.
